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May 18, 2008

Generation Y

There's been a lot of debate about the way enterprises are preparing for Generation Y employees.  These people were born between 1982-1997 having enjoyed the luxuries of digital technology their entire lives, so called digital residents or digital natives. 

Two years ago when web 2.0 was entering mainstream media and culture I remember reading an article arguing for an overhaul of the user experience provided by enterprise applications.  It predicted that companies will only be able to attract the best people by providing devices and applications that are as well designed as iPods and Facebook.

The Journal of Quebec has a different view, as it were!

Gen_y_2



April 17, 2008

Attention as a product

eBay corporate logo

Image via Wikipedia

Ronald Woperis invented the idea of attention as a productA Twitter account is on sale at eBay from a guy who has amassed over 1500 followers. Is this the first indication of the monetary value of one's network of relationships?  Can attention be bought by individuals in the same way advertisers buy eyeballs?

April 06, 2008

Robert Scoble poses with Leon Benjamin?


  Leon Benjamin and Robert Scoble 
  Originally uploaded by ixtlan

Or should that be the other way round?  In any case, Robert Scoble delivered a key note speech on day two of the NextWeb 2008 event.  It was short and to the point;  Have you noticed how social software really sucks if you don't have any friends?  When you sign up for Twitter, Pownce and other social software services your initial experience is so poor you wonder what the point is until of course, you add your friends.   Robert described this as the Friend Divide.  This is in stark contrast to traditional thick client software where everyone has the same experience (Excel, Word, etc), irrespective of the type of computer they use. 

Robert's talk only lasted 30 minutes and was designed to create more time for people to ask him questions.  An area he's investigating right now is mobile video streaming. He conducted a live demo of QIK - a new service that enables mobile phones to stream video to the web in real time.  It's also integrated with Twitter, more details at this Crunchbase article. He's off to Israel to interview the founders of a similar service - possibly more sophisticated.

This is going to seriously change news gathering and distribution because in a few years time, the quality and sophistication of devices will be good enough to deliver news programmes.

March 01, 2008

Free is easy. The rise and fall of networked societies

Update on 7th April 2008.  Two contrasting views on free social software;

Free is killing us - blame the VCs & Chris Anderson's Free. Why $0.00 is the future of business (complete 'noise' IMHO).

There’s been a lot of chatter recently about Facebook’s drop in growth marking some kind of turning point in the world of social networks.  Opinions vary from ‘people are all networked out’ to it’s a ‘cycle of life’ thing.

In 2006, I read a paper called ‘The Rise and fall of a networked society: A formal model.  Very academic, mathematical and difficult to decipher.  I meant to write about it then but got busy and filed it under ‘material for blog’.  A friend reminded me of the article in a recent email conversation thread on The Influencers are Influenced (more on this later). Then this week, Thomas Power told me that Ecademy had seen a surge in registrations (apparently so has LinkedIn) and he couldn’t understand why. 

In the early days of social software (when I worked with Ecademy) the academic literature was mostly theoretical. In the last few years a lot of (anonymous) social software data has been made available to academics.  Actually, it’s possible to gather data without the explicit cooperation of the provider. So this paper and others supporting its findings are based on real data.

In this study the scientists seek to understand the statistical properties of social networks so they are able to predict their behaviour.  The findings can be summarised thus;

  • Networks in a steady state are easily excited by external forces (they call this meta-stable), just like ice molecules can be melted by an external force called heat. 
  • External events trigger the growth or decay of a network. Sometimes these can be very slight changes in the environment
  • Sometimes the timing of this trigger can be predicted (using the science of wave and phase transition theory)
  • Dense networks (like Facebook) become increasingly excitable and frequently ‘break up’ into smaller clusters, although dense networks are far more effective for (personal) search

It was recently reported that 37% of Facebook’s traffic is derived from third party applications.  So it should come as no surprise that behaviour change is taking place as people discover each other in smaller, more diverse clusters.  This helps to explain why other networks are experiencing growth at Facebook’s apparent expense.  It’s sheer size and presence has educated individuals, in the same way Youtube has forced TV companies to re-examine their business models.

One final point.  Free is easy. Paid for is hard. 

The reason there may increased interest in Ecademy from UK media companies is because it actually makes money, and not from advertising.  It doesn’t have Orkut, FriendsReunited or Facebook’s scale, but it has achieved something few (if any) social networks have achieved:  Creating something of sufficient value that people are actually prepared to pay for.  This is different, and it is difficult to achieve beyond most people’s imagination.  Let's hope potential suitors don't destroy that value with  their frequently oppressive command and control mentality.

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